How to configure Zoiper Softphone

1. Download Zoiper from http:www.zoiper.com

2. Double Click the downloaded installer and you should be able to see a window similar to the image below, click

zoiper

3. Accept the license agreement by clicking I accept the agreement

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4. Click Next

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5. Click Next

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6. Click Next

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7. Click Next

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8. Click Finish and Check the box Launch Zoiper

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9. The Main Interface for Zoiper should look like this:

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10. Phone credentials can be viewed on your admin Dashboard "Agents and Phones" section by clicking Password [show] or by navigating to Telephony Users page.

Dashboard Agent and Phone section

Users Page

User and Phone login

11. To configure an account click the Settings dropdown box.

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12. Select Create a new account.

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13. Select SIP and click Next

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14. User or Phone Login, Password or Phone password, and Host/Domain/Outbound proxy can be seen on your GOADMIN Dashboards Agent and Phone section.

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15. Set Account Name and click Next

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16. Click Close.

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17. Run the Audio Wizard and select the correct audio device. Click on Start Test for both speakers and microphone to verify you have the correct device selected. Click OK.

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18. Click Settings and select Preferences. Check if your account say "Registered", if it doesn't, click on Register then click on ok.


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19. Go to your server link https://yourcompanyname.goautodial.com and login as an agent. Zoiper will ring when you login on the agent webpage. Click on accept. DO NOT CLOSE ZOIPER and go back to your agent webpage.

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20. Congratulations! You can now start making calls.
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