Howto Local Transfer

Fronter (Agents)

1. Open your X-Lite Softphone, make sure it's registered and logged in

2. Open a Firefox browser, and navigate to: https://justgocloud.com

3. Fill in your Agent credentials, choose desired Campaign from drop-down menu and click LOGIN

Agent Login Screen


4. Click the check box BLENDED CALLING outbound activated

Click Blended

5. When in LIVE CALL click TRANSFER button

Agent UI

6. On the TRANSFER CONFERENCE FUNCTIONS or TRANSFER MODULE choose an Agent/Closer group using drop down menu and click LOCAL CLOSER.

Local Closer




Closer (Agents)

1. Open your X-Lite Softphone, make sure it's registered and logged in

2. Open a Firefox browser, and navigate to: https://justgocloud.com

3. Fill in your Agent credentials, choose desired Campaign from drop-down menu and click LOGIN

Agent Login Closer

4. Click ---ADD ALL-- or the specific Closer Ingroup

Agent Closer

5. Click RESUME button to receive transfer calls.

Resume







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