How to Download Recording

HowTo Download Recording
How to Download Recording

1. Navigate to Telephony and select LISTS.





2. Go to the Lead Search Tab. Input the desired Phone number or click Advance to select other options.



3. You can also select a date range as seen on the screenshot.






4. Choose the Status/Disposition of your recording then click View to show the actual details.



5. Pop screen will appear and click the green button to listen/download your recording.




  • 88 Users Found This Useful
Was this answer helpful?

Related Articles

Howto Local Transfer

Fronter (Agents) 1. Open your X-Lite Softphone, make sure it's registered and logged in 2. Open...

Force log-out the agent

1. Login to the Admin Dashboard Page and click USERS on the left menu panel.2. Choose the...

How to Reset Leads

1. Open your admin portal and click Telephony on the top menu and click Lists.2. Choose the List...

How to Setup Survey Campaign

1. Login on your Admin Portal and on the top menu click Telephony then click Campaigns.2. Click...

How to get DID/TFN number

How to get a TFN/DID number. 1. Login to your portal as an administrator and select SUPPORT or...