How to Download Recording

HowTo Download Recording
How to Download Recording

1. Navigate to Telephony and select LISTS.





2. Go to the Lead Search Tab. Input the desired Phone number or click Advance to select other options.



3. You can also select a date range as seen on the screenshot.






4. Choose the Status/Disposition of your recording then click View to show the actual details.



5. Pop screen will appear and click the green button to listen/download your recording.




  • 225 Users Found This Useful
Was this answer helpful?

Related Articles

How to enable your Dropbox in Goautodial web application?

1. You should have an account and create Drop-ins app in Dropbox. Follow this link on how to...

Force log-out the agent

1. Login to the Admin Dashboard Page and click USERS on the left menu panel.2. Choose the...

How to add Custom Fields

1. Navigate to side menu and click "Telephony" then select "Lists". 2. Go to the upper right...

Howto Local Transfer

Fronter (Agents) 1. Open your X-Lite Softphone, make sure it's registered and logged in 2. Open...

How to Listen or Barge

Using New Look UI 1. In Admin Dashboard kindly click Total Agents Online2. Click the Agent ID of...