How to Download Recording

HowTo Download Recording
How to Download Recording

1. Navigate to Telephony and select LISTS.





2. Go to the Lead Search Tab. Input the desired Phone number or click Advance to select other options.



3. You can also select a date range as seen on the screenshot.






4. Choose the Status/Disposition of your recording then click View to show the actual details.



5. Pop screen will appear and click the green button to listen/download your recording.




  • 84 Users Found This Useful
Was this answer helpful?

Related Articles

How to Listen or Barge

Using New Look UI 1. In Admin Dashboard kindly click Total Agents Online2. Click the Agent ID of...

How to Reset Leads/List

Hosted HowTo Reset Leads 1. Open your admin portal and click Telephony > Campaigns on the top...

How to setup Survey Campaign

1. Login on your admin portal and on the side menu click Telephony then Campaigns.2. Click on...

How to setup an Inbound Campaign

How to setup an Inbound Campaign 1. Login to your portal as an administrator and Select...

How to add Custom Disposition

1. Login to you admin portal navigate to Telephony and Campaigns on your top panel. 2. On the...