How to setup Survey Campaign

1. Login on your admin portal and on the side menu click Telephony then Campaigns.

Survey Campaign

2. Click on "Add New Campaign" then "Campaign Type" choose survey type Voice Broadcast or Survey Press1.

Survey Campaign

3. Upload your audio file. You can also upload multiple audio file by clicking "More+". Once done proceed with step 3.

Survey Campaign

4. On step 3 you will be ask to upload your lead file and select the correct fields. You can also click skip if you want to upload your lead file later on.

Survey Campaign

5. On step 4 campaign basic information will be shown. You can click Finish once done.

Survey Campaign

6. For press 1 navigate to your campaign advance settings to change the DTMF digits and set the required options.

Survey Campaign

Survey Campaign

  • 277 Users Found This Useful
Was this answer helpful?

Related Articles

How to upload call recordings to Dropbox?

1. Follow this link http://www.goautodial.com/knowledgebase/35/How-to-Download-Recording.html on...

How to add Custom Fields

1. Navigate to side menu and click "Telephony" then select "Lists". 2. Go to the upper right...

How to Download Recording

HowTo Download RecordingHow to Download Recording1. Navigate to Telephony and select LISTS. 2. Go...

How to setup an Inbound Campaign

How to setup an Inbound Campaign 1. Login to your portal as an administrator and Select...

How to configure Zoiper Softphone

1. Download Zoiper from http:www.zoiper.com2. Double Click the downloaded installer and you...