How to add Custom Disposition

1. Login to you admin portal navigate to Telephony and Campaigns on your top panel.

Custom Dispo

2. On the Dispositions tab click the campaign id which you want a new custom disposition to be added.

Custom Dispo


3. Input the STATUS and STATUS NAME in the field provided and set the HUMAN ANSWERED to YES and click ADD STATUS once done.

Custom Dispo

  • 98 Users Found This Useful
Was this answer helpful?

Related Articles

How To Add Minutes

1. Create an account on If you already have an account...

How to Reset Leads

1. Open your admin portal and click Telephony on the top menu and click Lists.2. Choose the List...

How to Download Recording

HowTo Download RecordingHow to Download Recording1. Navigate to Telephony and select LISTS. 2. Go...

How to setup an Inbound Campaign

How to setup an Inbound Campaign 1. Login to your portal as an administrator and Select...

How to setup Survey Campaign

1. Login on your admin portal and on the side menu click Telephony then Campaigns.2. Click on...