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Full featured and user friendly call center software.

Manual, progressive and predictive dialing available

  • Realtime Dashboard

    Realtime Dashboard

    Drag and drop realtime dashboard. So you get to know what's happening in your call center at a glance.

  • Reports and Analytics

    Reports & Analytics

    Transform raw data into comprehensive information. Convert leads into raving customers.

  • Intuitive Interface

    Intuitive Interface

    Navigate easily through the system. Configure with ease and confidence.

  • Intuitive Interface

    Tickets, Chat & Phone

    Get realtime professional support during your operating hours. Resolve issues quickly via multiple channels.

Call Management

* Dedicated direct calling user extensions
* Personal voicemails & Team voicemails
* Outbound calls - Manual, preview and predictive
* Inbound calls - Automated call distribution (ACD)
* Blended calls (inbound and outbound)
* Scheduled callbacks (manual & auto)
* 3-way conference and call transfers
* Interactive voice response (IVR) with campaign/queue
* Broadcast and survey dialing

Campaign Management

* Multi-lead list per campaign
* Campaign defined scripts
* Custom caller ID - campaign specific
* Custom call statuses and call dispositions
* Hotkeys for quick hangup and call dispositions
* Filter leads (dynamically exclude numbers from lists)


* US, UK and Australia telemarketing compliance
* Drop timer with safe-harbor message for FTC compliance


* Pay as you need support
* Packaged support plans - to suit all user types
* Customizable support & Managed services solutions


* Protection against SIP brute force attacks
* Call encryption support via TLS
* Protection against HTTP DOS or brute force attacks
* Web application firewall

Call Recording & Voice Log Storage

* Full call recordings or on-demand
* Option to store call recordings on your own NAS/FTP

Lead Management

* Upload and download of customer lists
* Leads filtering
* Leads recycle
* Internal DNC and blacklist
* Leads timezone restrictions

Supervisor Management

* Real-time Dashboard
* Listen-in, barge-in
* Force log-out
* Reports and analytics

Team Management

* Multi-group, multi-campaign assignments
* Skill-rating based agent priority routing
* Support remote and mobile workers

Additional Enhancements

* WebRTC for voice calling right inside your web browser
* Database backup and redundancy
* High-availability (HA) configuration
* Support multi-offices and BPO working
* API and web services based integrations (into CRM)

Latest Announcements

12/10/2015 - GOautodial Partners with DIDForSale
GOautodial Inc. is pleased to announce its partnership with DIDForSale, a leading...

25/06/2015 - Now Available! Dropbox Integration to Goautodial
Now Available! Dropbox Integration to Goautodial.  You can now upload your recorded...

15/04/2015 - Now Available! Multi-Language Support(GoAdmin & GoAgent)
Now Available! Multi-Language Support(GoAdmin & GoAgent) Languages currently...

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